Emotional Intelligence and Organisational Productivity at Fidelity Bank PLC, Lagos State
DOI:
https://doi.org/10.64321/jcr.v3i3.09Keywords:
Emotional Intelligence, Competences, Effective Leadership, Organisational Productivity, Fidelity BankAbstract
This study investigates emotional intelligence on organisational productivity in fidelity bank plc, Lagos. It adopted survey design method to select the samples. The sample size was 112. The researcher adopted correlation techniques for analysis. It found the coefficients of interpersonal competences and organisational productivity is .473** with probability value of .000 less than 1% level of significance. Since the P. Value (0.000), the alternative hypothesis was accepted and concluded that there is a significant relationship between interpersonal competences and organizational productivity at Fidelity Bank Plc. The second hypothesis on the effective leadership and organisational productivity is .285** with probability value of .002 less than 1% level of significance. Since the P. Value (0.002), the alternative hypothesis was accepted and concludes that there is a significant relationship between effective leadership and organizational productivity at Fidelity Bank Plc. The study concluded that there is a significant relationship between emotional intelligence and organisational productivity at fidelity bank Plc. Recommendations were made that the recruitment process for the key positions to those candidates who have high emotional intelligence and also for the promotions; since the most efficient way of using business resources is to invest in the right person and to support these people.
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